Refund Policy

Last updated: October 31, 2024

1. Introduction

At TailwindResume, we strive to ensure our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

2. Refund Eligibility

• To be eligible for a refund, you must request it within 10 days of your purchase.
• Proof of purchase is required.

3. Refund Process

To request a refund, please contact our customer support team at [email protected] with your order details. Once your refund request is received and reviewed, we will notify you of the status of your refund.

4. Approved Refunds

If your refund is approved, we will initiate a credit to your original method of payment. The timing of the refund will depend on your card issuer’s policies.

After the refund is completed, your premium membership access will be revoked and your account will return to basic membership status.

5. Non-Refundable Items

Please note, we cannot provide refunds for:

• Any purchase requests made after 10 days

6. Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected]